Canandaigua DMV office

County-run DMV office Ontario County

Handles: Driver licenses & IDs · Vehicle registration & titles · Other services

Holiday closure listed for this office: Veterans' Day, Wednesday, November 11, 2026. Check the official site before you go.

Address & contact

20 Ontario St
Canandaigua, NY 14424

Phone: (585) 396-4210

Official office page Reserve on the NY DMV site Directions

County offices often run their own appointment systems; the official office page is the best starting point.

Hours

Open now · closes 4 PM (as of 9:40 AM Eastern Time)

Local time: Eastern Time (America/New_York). “No hours listed” means the agency did not publish hours for that day.
Monday8:30 AM – 4 PM
Tuesday8:30 AM – 4 PM
Wednesday8:30 AM – 4 PM
Thursday8:30 AM – 4 PM
Friday8:30 AM – 4 PM
SaturdayClosed
SundayNo hours listed

Location on the map

In-person services

Links go to official guidance on what to bring.

  • Knowledge Test Escort
    8:30 AM - 1:00 PM - NO APPOINTMENTS. WALK-INS ONLY. Monday - Thursday
  • Take a CDL Test
    8:30 AM - 1:00 PM NO CDL TEST ON FRIDAYS - NO APPOINTMENTS. WALK-INS ONLY. Monday - Thursday
  • Upgrade to Real ID or EDL
    8:30 AM - 3:30 PM - NO APPOINTMENTS. WALK-INS ONLY. Monday - Friday
    Official guide: Enhanced or REAL ID
  • Exchange Out-of-State License
    8:30 AM - 3:30 PM - NO APPOINTMENTS. WALK-INS ONLY. Monday - Friday
    Official guide: Exchange Out of State Driver License
  • Enforcement
    8:30 AM - 3:30 PM - Monday - Friday
  • Take a Car or Motorcycle Permit Test
    8:30 AM - 3:30 PM - NO APPOINTMENTS. WALK-INS ONLY.
    Official guide: Prepare For and Take Your Permit Test
  • Dealer Plates
    Monday - Thursday 8:30 AM - 11:00 AM & 2:00 PM - 3:30 PM, Friday 8:30 AM - 11:00 PM - NO APPOINTMENTS. WALK-INS ONLY.

Payment methods

  • Cash
  • Credit, prepaid and debit cards that do not require a PIN: American Express, Discover/Novus, MasterCard, VISA
  • Tap to pay and mobile payments: Apple Pay, Google Pay, Samsung Pay
  • Personal check or money order payable to the Commissioner of Motor Vehicles
  • Payment may be split between cash and check

This office is run by the county clerk. The state page does not say whether county offices differ; confirm with the office before you rely on a card.

Applies to all NY DMV offices of this type; the agency does not publish payment methods per office.

Before you go

  • Confirm this office offers your transaction (see list above) and check today’s hours.
  • Gather your documents with the official NY DMV Document Guide and proof-of-ID guide.
  • Book a reservation on the official site where offered.

Getting there

Nys thruway: Exit 44 to route 332 south. At intersection of west ave. And main st., turn left onto ontario st. For one block. Dmv is on the left, opposite the police dept., rt 5 and 20: Traveling west, take rt. 332 and take a right onto ontario st.

Route in Google Maps Route in OpenStreetMap

Guides for New York

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Nearby offices

Straight-line distance from this office.

  • Lyons · 18.8 mi
    County-run DMV office · Lyons
    Driver licenses & IDs · Vehicle registration & titles · Other services
    Today: 9 AM – 4:45 PM
  • Penn Yan · 19.1 mi
    County-run DMV office · Penn Yan
    Driver licenses & IDs · Vehicle registration & titles · Other services
    Today: 9 AM – 4 PM
  • Henrietta · 21.2 mi
    County-run DMV office · Rochester
    Driver licenses & IDs · Vehicle registration & titles · Other services
    Today: 8:30 AM – 6:30 PM
  • Waterloo · 22.2 mi
    County-run DMV office · Waterloo
    Driver licenses & IDs · Vehicle registration & titles · Other services
    Today: 8:45 AM – 6:45 PM

Reservations are made only on the agency’s own website; we do not take bookings.